Copeland Road Primary School

Copeland Road, West Auckland, Bishop Auckland, Co Durham, DL14 9JJ

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Home / SEND / Compliments, Complaints and Feedback

Compliments, Complaints and Feedback

Compliments are always greatly appreciated and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher. These positive comments will be published on our school website.

Any complaints will be dealt with as quickly and efficiently as possible. These concerns are either sorted out informally, often as a result of discussions, or become formal complaints. The period of consideration will vary with the degree and complexity of the complaint and the urgency with which it needs to be settled

Further information can be found in our School Complaints Policy which can be found in our School Policies section.

If you would like to discuss your SEND requirements in detail please contact the school to arrange an appointment.

SEND Feedback

If you have any feedback or require further information regarding Special Educational Needs and Disabilities (SEND), please contact us by completing the form on the Contact Us section of our website.

SEN Information Report

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Children Looked After with SEN
  • SEN Specialist Expertise
  • SEN Transition
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints and Feedback
  • Key Policies
  • Health & Well-being
The Local Offer

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Copyright © 2023 Copeland Road Primary School

Copeland Road

West Auckland

Bishop Auckland

DL14 9JJ

Tel 01388 832576 · Email copelandroad@durhamlearning.net


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